Our Low Price Guarantee is Simple. If you happen to find a lower price at an authorized retailer/dealer on an identical item, just show us the price and we will match it! If, within 30 days of your Direct Tuning purchase, you encounter a lower price at an authorized retailer, we will also refund the difference. *
Direct Tuning works hard to bring you the most competitive prices. If you have found a lower price for an item you wish to purchase, at another authorized dealer, we will match it. Please contact our Customer Service Department at sales@directtuning.com. We will provide you with an individual response. This is not an automated process, but we will respond as quickly as possible. If you need a more immediate response, please call 1-866-420-2865.
* If the competitor limits quantities, we reserve the right to do so as well. If the offer is footnoted by "while supplies last", we reserve the right to confirm that the competitor still has the item in stock. Our Price Guarantee does not apply to competitor's bonus offers, free offers, promotional offers, coupon offers, auction websites, non-retail (wholesale) websites, private sales, group buys, special orders, typographical errors, clearance sales, liquidation sales, mail-in rebate offers, employee discounts, membership club pricing, products governed by 'MAP Pricing', or where a service commitment is included in the transaction. Internet competitor offers must include shipping and handling charges as the basis for comparison. Additionally, we must be able to verify that it is the exact same product in brand-new condition. If you are a California Customer, price matches do not include California Sales Tax.
Price matching is subject to providing proof of the manufacturer's part number and availability of the product. (i.e., current dated advertisement, register receipt, copy of web page or catalog page) of a lower price, plus your original receipt to claim your refund for previous purchases. The terms of this guarantee are subject to change without notice. The retail value of any free gift delivered by Direct Tuning must be subtracted from the Direct Tuning price.
The following is an example:
Direct Tuning Price
Price 199.00
Shipping & Handling Free
Total Delivered 199.00
Competitor's Price
Price 179.00
Shipping & Handling 17.99
Total Delivered 196.99
Difference 2.01
(Note: Prices do not include applicable taxes)
Price guarantee will be applied to no more than 3 of the same product shipped to the same address. We reserve the right to further limit quantities.
The terms of this guarantee are subject to change without notice.
For more information, or a specific price match request, please contact customer service at 1-866-420-2865 or Email us at sales@directtuning.com.
